As some of you may recall, we recently had a DNP attempt to increase portal enrollment and help educate patients on the portal as part of her final project from November 2021 to February 2022. For those that are interested, here are the results:
Out of 1,076 patients that came to the office over the 3-month project timeframe, 447 were sent portal invitations at some point in time. For those that received an invitation, the demographic information is below
Age
18-34 (13%)
35-54 (23%)
55-74 (50.2%)
75+ (14%)
Sex
Male (35%)
Female (64.7%)
Disease Status
No chronic disease (13.6%)
More than one chronic disease (86.3%)
Previously posted on this page was the video seen above along with two surveys that were compared both before and after to see if the education was helpful. Unfortunately, there were not enough responses to run statistics on this portion of the project. 14 people completed the before video survey and only 4 completed the post video survey.
Of the 447 patients that have received a portal invitation, 139 received it during the project time frame. 58 (41.7%) of these participants responded to the email and enrolled in the portal.
Before the project started 25% of patients were invited to the portal, and 19.3% were enrolled. After the project, this had increased to 41.3% of patients invited and 31% enrolled.
A statistical test known as a t-test was done and found there was a significant difference in the percentage of patients that enrolled in the portal pre and post-intervention (t2.1962 = 7.38, p=0.0137). The average percentage of patients enrolled post-intervention was over 19 percent greater than the average percentage of individuals enrolled pre-intervention (95% confidence interval 12.3344, 26.9989).
We would like to thank everyone who took part in this project.